Simple, Transparent Pricing

Choose the AI voice agent plan that fits your traffic, call volume, integrations, and support automation goals.

• Starter plan
• Growth automation
• Pro integrations
• Enterprise support

Plans and pricing

Choose the plan that fits your business. Start with Starter and upgrade as you grow. Annual billing is discounted against the monthly rate.

• Starter (Entry) — $30/month billed annually, $35/month billed monthly. Great for growing businesses. 150 minutes and 150 conversations per month.
• Growth (Best value) — $250/month billed annually, $290/month billed monthly. For scaling businesses. 1500 minutes and 1500 conversations per month.
• Pro (Advanced) — $600/month billed annually, $700/month billed monthly. Advanced automation & personalization. 3500 minutes and 3500 conversations per month.
• Enterprise (Custom) — Custom pricing. Custom solutions for large organizations. Custom minutes and Custom conversations per month.

Starter plan — $30/month billed annually, $35/month billed monthly

Great for growing businesses. Includes 150 minutes and 150 conversations per month.

• Multi-language voice
• Website voice agent
• 30-day transcript history
• Basic analytics
• Full transcript export (CSV)
• Remove branding
• Meeting booking
• Standard support

Growth plan — $250/month billed annually, $290/month billed monthly

For scaling businesses. Includes 1500 minutes and 1500 conversations per month.

• Everything in Starter
• AI Intent Detection
• Auto-fill CRM + data enrichment
• AI summaries + follow-up notes
• Lead qualification scoring
• Meeting booking
• SMS & WhatsApp alerts
• Slack lead notifications
• HubSpot, Salesforce, Zoho, Pipedrive
• Custom Webhooks + API Access
• Remove CETRAI branding
• 90-day transcript history
• Priority support

Pro plan — $600/month billed annually, $700/month billed monthly

Advanced automation & personalization. Includes 3500 minutes and 3500 conversations per month.

• Everything in Growth
• Return visitor memory
• Meeting booking (HubSpot, Calendly, Cal.com)
• Daily & weekly AI digest reports
• Knowledge Base Live Sync
• Unlimited Knowledge Base ingestion
• Custom persona & voice
• n8n, Make, Zapier, Workato integrations
• Unlimited transcript history
• Dedicated onboarding
• Dedicated success manager

Enterprise plan — Custom pricing

Custom solutions for large organizations. Includes Custom minutes and Custom conversations per month.

• Everything in Pro
• Fully white-labeled UI
• Custom widget design
• HIPAA-ready configuration; SOC 2 Type II examination in progress
• Audit logs
• Data residency (US/EU/Middle East)
• SSO (Google, Microsoft, Okta)
• Custom persona/industry voices
• Private dataset ingestion
• AI Architect support
• SLA / uptime guarantees

How usage works

How Usage Works: The plan will pause when either monthly minutes OR monthly conversations are reached, whichever ends first. You can upgrade or add minutes anytime.

• Extra minutes: $0.12/minute
• Extra SMS/WhatsApp credits: Custom
• Additional Knowledge Base sources: Custom
• Custom persona & voice design: Custom

Compare plans

Detailed feature comparison across Starter, Growth, Pro, and Enterprise.

• Minutes: Starter 150, Growth 1,500, Pro 3,500, Enterprise Custom
• Conversations: Starter 150, Growth 1,500, Pro 3,500, Enterprise Custom
• Multi-language: Starter included, Growth included, Pro included, Enterprise included
• Remove branding: Starter not included, Growth included, Pro included, Enterprise included
• Email alerts: Starter not included, Growth included, Pro included, Enterprise included
• SMS/WhatsApp: Starter not included, Growth included, Pro included, Enterprise included
• Transcript History: Starter 30 days, Growth 90 days, Pro Unlimited, Enterprise Unlimited
• Full transcript export: Starter included, Growth included, Pro included, Enterprise included
• AI Intent Detection: Starter not included, Growth included, Pro included, Enterprise included
• Auto-fill CRM + enrichment: Starter not included, Growth included, Pro included, Enterprise included
• Automatic summaries: Starter not included, Growth included, Pro included, Enterprise included
• Lead qualification: Starter not included, Growth included, Pro included, Enterprise included
• Return visitor memory: Starter not included, Growth not included, Pro included, Enterprise included
• Meeting booking: Starter included, Growth included, Pro included, Enterprise included
• KB Live Sync: Starter not included, Growth not included, Pro included, Enterprise included
• Unlimited KB: Starter not included, Growth not included, Pro included, Enterprise included
• Persona/voice customization: Starter not included, Growth Add-on, Pro included, Enterprise included
• Daily/weekly digest reports: Starter not included, Growth not included, Pro included, Enterprise included
• Compliance (HIPAA-ready; SOC 2 Type II examination in progress): Starter not included, Growth not included, Pro not included, Enterprise included
• SSO: Starter not included, Growth not included, Pro not included, Enterprise included
• Support: Starter Standard, Growth Priority, Pro Dedicated, Enterprise Premier

Pricing FAQs

Answers to the questions buyers ask most about CETRAI plans and billing.

• Can I change plans later? Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.
• What happens if I exceed my conversation limit? You'll receive a notification when you reach 80% of your limit. Your agent will pause for the remainder of the month, or you can purchase additional minutes at $0.12/minute or upgrade to a higher plan.
• Is there a setup fee? No setup fees on standard plans. You only pay for your subscription, and you can cancel anytime without penalties. However, custom setup services and advanced customization are available for those who need them. Contact us to discuss your specific requirements.
• Do you offer discounts for non-profits? Yes! We offer 30% discounts for qualified non-profit organizations and educational institutions. Contact our sales team for details.