CETRAI

Connect CETRAI to Your Entire Tech Stack

Connect CETRAI's AI voice and chat agents to Salesforce, HubSpot, Zoho, Twilio, Genesys and 50+ CRM, help desk, telephony and business tools.

CETRAI connects AI conversations to the systems that run your business so every lead, ticket, and transcript is actionable.

Popular integrations

CETRAI ships with native connectors for the CRM, help desk, and productivity tools your team already uses.

  • HubSpot
  • Salesforce
  • Zoho
  • Pipedrive
  • Slack
  • Calendars

Works with your phone system and contact center

CETRAI connects to the telephony and contact-center platforms your team already runs, so the same agent that answers your website can also answer your phone lines. Using a different contact-center platform? CETDIGIT builds the connection as part of implementation. Twilio, Genesys, Cisco and Telnyx are trademarks of their respective owners. CETRAI is not affiliated with or endorsed by them.

  • Twilio
  • Genesys
  • Cisco
  • Telnyx

Why our integrations make the difference

Native, no-code, and custom integrations with the tools you already use.

  • Automatic lead sync to your CRM
  • Real-time conversation updates
  • Bi-directional data flow
  • Custom field mapping
  • Webhook support for advanced automation
  • No-code setup in minutes

Deep CRM integration

CETRAI writes conversation data straight into the CRM your revenue team already lives in.

  • Salesforce — Native integration with Salesforce Sales Cloud and Service Cloud. Sync leads, contacts, opportunities, and custom objects.
  • HubSpot — Full integration with HubSpot CRM, Marketing Hub, and Sales Hub. Automatic contact creation and deal updates.
  • Zoho — Connect to Zoho CRM with real-time lead sync, activity logging, and pipeline management.

Frequently Asked Questions

Answers to the most common integration questions.

  • Does CETRAI integrate with Salesforce and HubSpot? Yes. CETRAI offers native integration with Salesforce Sales Cloud and Service Cloud, syncing leads, contacts, opportunities, and custom objects. It also fully integrates with HubSpot CRM, Marketing Hub, and Sales Hub, with automatic contact creation and deal updates.
  • Can I connect CETRAI to my tools without coding? Yes. CETRAI integrations are no-code and set up in minutes, with automatic lead sync, real-time conversation updates, bi-directional data flow, custom field mapping, and webhook support for advanced automation.
  • What if my tool isn't listed as a CETRAI integration? CETRAI connects to 50+ platforms out of the box, including Zapier and Make, which let you link CETRAI to thousands of additional apps without custom code. If you still don't see your tool, you can contact us and we'll work on adding it -- we're constantly adding new integrations.
  • Does CETRAI integrate with Twilio? Yes. Twilio is one of the telephony platforms CETRAI connects to, alongside Genesys, Cisco and Telnyx, so the same agent that answers your website can answer calls on your phone lines.
  • Can CETRAI connect to our contact center, such as Genesys? Yes. CETRAI connects to Genesys, Twilio, Cisco and Telnyx. If your contact center runs on a different platform, CETDIGIT builds the connection as part of implementation.