Compliance Statement
CETRAI's compliance with SOC 2, GDPR, CCPA, TCPA, and HIPAA standards. Learn about our regulatory compliance and AI ethics framework for voice agents.
CETRAI supports compliance-conscious AI agent deployments for organizations that need secure and auditable customer conversations.
- Privacy compliance
- Security controls
- Auditability
- Workflow safeguards
CETRAI follows major global compliance frameworks At CETRAI, compliance is fundamental to our operations. We adhere to industry-leading standards and regulations to ensure your data is protected and our AI systems operate ethically and responsibly.
Regulatory Frameworks
- Compliance Standards — We align with: SOC 2 security principles (SOC 2 Type II examination in progress), GDPR for European users, CCPA for California residents, TCPA for telemarketing/calling compliance, and HIPAA-ready deployments available with appropriate configuration and BAA.
Phone Calling Compliance
- Telecommunications Standards — We enforce: Caller ID transparency, Opt-out controls, Do-Not-Call list honoring, Consent requirements for outbound calls.
AI Ethics
- Responsible AI — Our AI systems follow: Fair and unbiased behavior, Explainable decision flows, Transparent data practices, Safe usage guidelines.
HIPAA Compliance for Healthcare
CETRAI offers HIPAA-ready architecture on Enterprise plans, ensuring healthcare organizations can use our AI voice and chat agents while maintaining full compliance with healthcare data protection regulations.
Compliance Questions?
For questions about our compliance standards or to request compliance documentation, please contact us. Email: legal@cetdigit.com
Related policies
Other CETRAI legal, privacy, and security documents.